Services at Southbank Close, Ridgemoor Road, Hillside and the Home First re-ablement service will transfer to Hoople Care when it receives CQC registration.

Hoople Care has been established to manage adult care services that have been in-sourced by the council.

Hoople Care already employs a number of re-ablement staff as part of Home First, and provides residential services for people with a learning disability at Ridgemoor Road and Southbank Close in Hereford. The CQC registration for these services is currently with the council, due to Hoople not yet being registered as a care provider.

A decision by Cabinet today (Thursday 24 February), has given approval for directly delivered care services in Hereford to transfer to Hoople Care when it receives CQC registration. This is expected soon. Council staff working in those services will transfer to Hoople Care under TUPE arrangements.

Councillor Pauline Crockett, Cabinet member Health and adult wellbeing explains: “Care providers have been operating in a challenging environment over the past few years, and their capacity to provide support and care to people with complex needs is increasingly limited. It has therefore been necessary for the council to step-in to ensure there are high quality services available.

“There is already a strong partnership between the council and Hoople, which is critical to ensuring that the council can continue to meet people’s needs and provide high quality care.“

Audrey Clements, Chief Operating Officer, Hoople Ltd said: “We are looking forward to welcoming these teams, who have given so much to the adults in our community during the pandemic. Our aim is to build on existing relationships and continue with the work already done to provide quality support and care services to the people of Herefordshire.”