Cadent Gas are providing free hot meals for residents in one area of Herefordshire due to continued issues with gas supplies.
Residents in the Hampton Bishop and surrounding areas have reported issues since midday on Tuesday and the issues are still ongoing.
An update from Cadent Gas this morning says:
“We have made good progress isolating the individual gas supply to each property impacted. This is something we need to do before we can begin the process to restore your supplies. Last night, we had visited each property at least once and this morning we are revisiting and trying to make contact with those where we found no-one at home. We have lots of engineers from across a wide area with us today.
“Thank you for bearing with us. Please be assured that we are focussed on restoring your gas safely in a safe, controlled, planned way, as soon as we can.
“We are also doing our utmost to provide assistance to those of you without gas, particularly those on the Priority Services Register (a scheme that helps us quickly identify those most in need www.cadentgas.com/psr).
“Our team is available at Hampton Bishop Village Hall if you have any questions. From around 12 noon, they can be contacted on a direct line 0800 072 0035. If you can, visit us in person – as we do expect that line may be busy.
“We know you are desperate to know how long this will go on for and we promise to provide update through today. Re-establishing a gas supply on a scale like this involves a meticulous, careful process to ensure it’s all done safely. Realistically, it’s likely to be at least one more night for many of you – we are sorry.
“Arrangements are being made to provide hot meals, for free – both lunchtime and evening meals – for those of you without gas. You will see at least one mobile food unit stationed at Hampton Bishop Village Hall within the next couple of hours and we hope to station a second food unit in the area too, also today.
“Finally for now, thank you, to everyone in the area, for being so helpful and understanding to our teams on the ground. It is much appreciated.”
