There is a new refund process for West Midlands Railway (WMR) for any customers whose Christmas journey plans have changed following the latest Government advice.

Passengers with tickets for travel from Wed 23rd until Sunday 27th December which were purchased on or after November 24th can rebook or refund their journeys for free. 

Here are details and the application form are available online here:

There are some changes for anyone who needs the information. Christmas and New Year timetable changes include:

·        No WMR services will run on Christmas Day or Boxing Day

·        Last trains will depart earlier than usual on Christmas Eve and New Year’s Eve

·        A normal Sunday service will operate on December 27, although first trains may be later than usual

·        A Sunday level of service will run on New Year’s Day. Buses will replace trains between Wolverhampton and Birmingham New Street until midday due to essential engineering works