West Mercia Police have asked us to share the following important message:

This month, we have received several reports of attempts to defraud people in Herefordshire. We are aware that criminals, pretending to be police officers or bank staff are targeting people in Herefordshire in a scam known as ‘Courier Fraud’.

The victims being targeted are elderly and vulnerable people. Herefordshire Detective Inspector Chris Percival said: “Sadly, these predators are again targeting vulnerable people in and around Hereford and they are being fooled into believing their bank accounts have been compromised.

“I urge everyone who has elderly or vulnerable relatives to please give them call, call over the fence to their neighbour or remind them if they pop into your shop that the police will never, ever, call you and instruct you to withdraw your cash. No officer will ever ask for you to travel to a bank and hand over your money as part of an investigation, if a loved one is in custody or if your account has been compromised.

“Everyone should also remember that no bank or government agency will ever contact you and request you disclose personal or financial information or demand that you partake in any activity to support an ongoing investigation of theirs.

“These criminals are members of organised crime gangs with the confidence and the experience to be very convincing and ‘Courier Fraud’ is just one element of their criminal activities. But we can defeat them in one simple act: hanging up the phone. No police officer will telephone your granny, your dad or you and ask for your money. They are lying, they are criminals and you can beat them by ending the call.

“So please, tell anyone you think needs to know, that no police officer from any force or department will ever ask you to hand over money or transfer funds, regardless of their name or unit. I would like to reassure people Herefordshire and Worcestershire that we are investigating these crimes and these gangs and want to hear from anyone who has been contacted in this way”

“Please remember the police will never contact you asking for your bank card, details and cash or ask you to go to a bank to withdraw cash. If someone does, it’s a scam – provide no details and hand nothing over, hang up, wait ten minutes then call 101.”

“If the crime is still in progress, because for example, you have recently provided bank details or handed over cards or cash or are going to visit your bank or the caller has arranged for someone to visit your address to collect items, you should call the police to report this on 999.”