NHS Test and Trace is currently contacting affected people to encourage them to re-take a COVID–19 PCR test as there may have been an issue with their results.

UKHSA has reported that testing operations provided by Immensa Health Clinic Ltd, based at its laboratory in Wolverhampton, have been suspended. This followed an investigation into reports of people receiving negative PCR test results after they have previously tested positive on a Lateral Flow Device.

Whilst this has mainly affected samples that have come from the South West region, some Herefordshire residents have been affected,

Anyone who may have received an incorrect negative test result in the previous 10 days will be informed and asked to repeat their test. NHS Test and Trace will also contact all those who may have had an incorrect negative test over the last four weeks to inform them of this incident and to apologise. Everyone affected should be contacted by 24 October.

If you receive a text message from NHS Test and Trace please follow the guidance to book a PCR test.

Close contacts who are symptomatic will also be advised to take a test in line with the normal guidance. Anyone with COVID-19 symptoms should book a PCR test. Those with a positive LFD test should get a follow up PCR test to confirm they have COVID-19.