Jessica Rose from Bishop’s Frome in Herefordshire has been shortlisted for the Rising Star award by judges from the industry-leading Heating Installer Awards 2025.
From dozens of first-class entries, Jessica made a shortlist of just four apprentices who will go head-to-head for the coveted title.
Jessica is a City & Guilds Level 3 Gas Operative and has worked on her apprenticeship for just over six months.
Her entry demonstrated problem-solving abilities, including issues in oil servicing, breakdowns and installations, and this has helped her to learn something completely new outside of her gas qualification.
Speaking of Jessica, her employer said:
“Jess has shown immense enthusiasm and motivation; she is always very keen to learn technical, practical and theoretical elements of the job role and has become the benchmark amongst the eight apprentices under my line management.
“Her determination to make the most of the opportunity presented to her and her drive to succeed stands her apart from the rest. Jess is punctual, respectful, reliable; she is a great example of professionalism and maturity within the workplace, something which is sometimes found lacking in apprentices.
“She takes ownership, accountability and responsibility for herself and her college portfolio is extremely detailed to levels I have not seen previously.
“She shows initiative and curiosity, having a go at tasks she’s comfortable with or has completed before, whilst trying to learn about tasks she’s not encountered previously.
“Jess is a great team member, she is well liked because of the behaviours she shows on a daily basis, and all of my engineers would have her work with them due to her aptitude and commitment.
“Jess has had to wait a significant amount of time to get an opportunity like this in a trade setting, and she is determined to make a success of it.
“I have no doubt at all that she will. The strength of character that Jess has shown in changing careers so significantly at the age that she is shows the level of resilience, adaptability and single-mindedness that she possesses. Good luck from all of us here, Jess!”
The nationwide awards scheme, now in its tenth year, recognises the achievements and raises the credibility of plumbers and heating installers across the country who deliver excellent customer service on a daily basis.
Representatives from the awards’ partners and sponsors CIPHE, The IPG, Polypipe Building Products, Refresh, Samsung Climate Solutions, Stelrad and Powered Now, as well as a team of previous winning installers, judged the entries on problem solving, product knowledge and stand out work.
To mark its tenth anniversary, the award’s organisers haveappointed a brand-new Board of Trustees, making it the only awards scheme in the industry that is run and judged by installers themselves.
Each trustee will be heavily involved in the judging of the categories relevant to their individual areas of expertise.
Trustees include previous winners: Phil Metcalf of Metcalf Cooling and Heating Services, Huw Jenkins of Thornhill Plumbing and Heating, Nick Irlam of Irlam UK, Rising Star Winner Carl Ladd, and CIPHE member Karen Matthews of Mayfly Group.
You can help Jess to be crowned the National 2025 Heating Installer Awards winner by visiting the Heating Installer Awards website and casting your vote.
Voting closes at midnight on 27th May 2025.
Public votes will contribute to a quarter of the Rising Star’s overall scores, and will be added to the judges’ scores and the scores from a technical challenge set for all of the Rising Stars.
The winners will be announced on 25th June 2025 at InstallerSHOW, taking place at Birmingham NEC.
