Two paramedics in Herefordshire have surprised a home carer by supplying a ramp to help the vulnerable adults that the carer supports.

Helen Tyler couldn’t believe her eyes when she returned home today to find a lovely note off two paramedics from West Midlands Ambulance Service (Beth and Rob) and a ramp to help support the vulnerable adults that Helen cares for.

Unfortunately earlier in the week, two of the adults that Helen and Dave care for, took a fall and required an ambulance.

Helen posted the following on Facebook:

“How lovely is this? So to people who don’t know me, I am a shared lives carer. We support and care for vulnerable adults in our own home and to us they are family.

“Unfortunately the two adults we care for took a bit of a tumble on Tuesday and one of them was quite seriously hurt. The lovely ambulance crew (Rob and Beth) were lovely with my gentleman, as he has been not very co-operative with the medical profession in the past and is not very good with communication, but he has been part of my family for 33 years so I understand him well.

“Thankfully all was well and no hospitalisation needed thank god! The crew were lovely and attentive alongside being professional and in conversation I mentioned that a ramp would make things easier. It’s Friday afternoon and this is what I have come home too.

“On behalf of my service users and myself, thank you from the bottom of our hearts. What a lovely thoughtful gesture.”